Shipping policy

At fahsasaxiong, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy provides details on our shipping practices, including delivery times, costs, and responsibilities. By placing an order with us, you agree to the terms described below.

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Custom or pre-order items may require additional processing time, which will be clearly communicated on the product page.

2. Shipping Methods and Delivery Times

We work with reliable carriers to ensure timely delivery. Estimated delivery times are as follows:

  • Domestic (United States): 3–7 business days

  • International Orders: 7–21 business days (depending on destination and carrier availability)

Please note that delivery times are estimates and may vary due to factors outside our control, such as customs delays, weather, or carrier disruptions.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on destination, shipping method, and package weight.

  • Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

  • Customers are responsible for any additional surcharges applied by carriers for remote or hard-to-reach areas.

4. International Shipping

We proudly ship to customers worldwide. For international orders:

  • Customers are responsible for all customs duties, taxes, and import fees that may apply in their country.

  • Delivery times may be extended due to customs inspections and clearance procedures.

  • If a package is refused due to unpaid duties or taxes, the order may be returned to us, and return shipping costs will be deducted from your refund.

5. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • Tracking information may take up to 24–48 hours to become active, depending on the carrier.

  • Customers are encouraged to monitor their tracking status to ensure timely receipt of their order.

6. Delays and Force Majeure

While we strive to meet our estimated delivery times, we are not responsible for delays caused by events outside our control, including:

  • Natural disasters or severe weather

  • Customs inspections or border closures

  • Strikes, labor disputes, or transportation disruptions

  • Pandemic-related restrictions

7. Lost or Damaged Packages

  • If your order is lost in transit, please contact us immediately so we can work with the carrier to investigate and resolve the issue.

  • If your order arrives damaged, please provide photos of the packaging and item, and contact us within 7 days of delivery for assistance with a replacement or refund.

  • We are not responsible for packages lost or stolen after confirmed delivery to the shipping address provided.

8. Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, we cannot guarantee delivery. Orders returned to us due to incorrect addresses may be reshipped at the customer’s expense.

9. Contact Us

If you have any questions regarding this Shipping Policy or your order status, please contact us:

Email: fahsasaxiong@Outlook.com

At fahsasaxiong, we are dedicated to providing a smooth and reliable shipping experience for every customer, no matter where you are in the world.